Frequently Asked Questions
Q: How do you get paid?
A: We only get paid if you win. When you win, the defendant business will pay our fees.
Q: How much do I have to pay?
A: Nothing. Ordinarily, our firm will advance the fees and costs necessary to pursue your claim, seeking reimbursement from the defendant once you win.
Q: What types of cases do you take?
A: We fight for consumers. California law protects consumers from defective products, failures to repair defective products, deceptive sales practices, false advertising, fraud, bait and switch, unfair business practices, financial abuse of elders, and more.
Q: Do you only litigate cases that involve cars?
A: We are delighted to represent all consumers who have been the victim of violations of California law. California courts require certain dollar amounts to be at issue. We are ready to fight for any consumer whose case will qualify for filing in a California court.
Q: Do I have a good case?
A: We can’t evaluate your case until we hear your story and review your documents.
Q: What documents will I need to provide?
A: In most cases, we need to review at least your purchase or lease agreement, repair records, and correspondence.
Q: Have I waited too long?
A: California law imposes deadlines to assert your rights. For a new consumer good, the shortest relevant deadline is usually one year from purchase. The longest deadline is often 4 years from the point where a reasonable number of repair opportunities were exhausted, which is a grey area.
Q: Have I had enough repairs to qualify under California’s lemon law?
A: There are many ways to qualify under California’s lemon law. The number of repairs is only one measure. The duration of repairs matters. Refusals to repair matter. Fraud and concealment matter. Even if you think that you may not qualify after reviewing other sites, contact us. We’ll review your case in detail. If we think you can win based on California law, we’ll take your case even if you don’t have the “right” number of repairs.